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Testimonials
We
welcome and encourage your feedback. Please submit your testimonials to
DreamWorx Hosting at sales@dreamworxhosting.com
Tim
Feld
Vice President of Technology
Veraxis, Inc.
http://www.veraxisinc.com
“These
days it seems customer service has taken a back seat to profit. This is
not the case at DreamWorx Hosting. They clearly understand what customer
service is and how to deliver it. Any hosting company will experience
technical problems from time to time. The differentiator is how the problem
is resolved. DreamWorx’s technical staff and customer service is
in a class by itself. Their
combination of superior customer service, top notch technical staff, and
low price is a package I recommend to anyone asking me for a hosting company
recommendation."
Steve
Miller
http://www.grillingmagazine.com
DreamWorx
Hosting has literally been a dream to work with over the past two years.
With our company expanding from a little dot on the web to what it is
today, DreamWorx Hosting has been there every step of the way with direct
customer support and outstanding up-time, all at very reasonable rates.
My company was recently sold, but I assure you that when it is time for
another start-up, DreamWorx will be my #1 choice for hosting!
Whit
Landvater
http://www.area-fiftyone.com
I
found DreamWorx Hosting the hard way. Area-Fiftyone is a small web design
shop, and the last thing web designers need is a client calling to say
their site is down. Worse than that is the frustration, aggravation, and
wasted time dealing with a hosting company that wouldn't support us when
trying to resolve a problem. Area-Fiftyone now has several sites hosted
with DreamWorx Hosting and we've never been in that position since. NEVER!
DreamWorx
Hosting uptime, speed and value is great, and highly appreciated, but
that's just the tip of the iceberg. Setting up a new site, or moving an
existing site is a 10 minute snap! Choose a plan depending on YOUR needs,
choose the platform (Unix or Windows 2000/2003) depending on YOUR needs,
and hit the submit button. Done! In no time at all, there WILL be an easy
to understand message in your in-box with ALL the instructions you'll
need. It really is that easy!
Once signed up, you'll
find:
• E-mail administration is a piece of cake thanks to their control
panel.
• Support IS there (on-line or phone) when YOU need it, even for
those "stupid" questions.
• Fast connections (Funny... I upload entire folders to their servers
which are 2,000 miles away faster than I can upload a single 58k file
to "another" server 4 miles from my machine!)
• Little or no downtime (even with the huge 2003 power
outages/blackouts, our clients' sites were still up!)
The bottom
line is this: If you need fast and reliable web hosting,
have questions or need solutions, these guys/gals will make you a hero!
Their "old fashioned" approach to SERVICE is very welcomed,
like dealing with a good friend. DreamWorx Hosting is a class act!
Shane
Reece (Madison, AL)
http://www.netskate.com
Jim,
Thanks for your quick response. I will take the suggestions from your
support staff to index the database. Seven years ago NetSkate was the
first skate shop on the internet to offer a full line of roller skates
in addition to inline, ice, and Hockey Skates. Today, being one the leading
online skate shops, NetSkate.com needs fast and reliable servers to provide
our customers with the level of service they deserve.
DreamWorx
Hosting makes this possible. Your servers are faster and more reliable
than any of the other providers I have used. The support staff at DreamWorx
Hosting is the best staff that I have seen at any hosting provider. I
have multiple sites including two at Interland who is ranked highly on
support. However, the DreamWorx support staff beats them hands down. My
support issues are handled professionally and in a timely manner even
if the problem is not at DreamWorx As soon as my obligations at the other
hosting providers have ended, I will move my other sites to DreamWorx
Jim, thank you
and the support staff for being there when I need you.
Shane
Paul
Andreani (Canton, MA 02021)
http://www.cantonvet.com
Hello,
Everything has been fixed and I appreciate all your help. I am very impressed
with the tech support team and am happy I choose DreamWorx Hosting to
host my site. Thanks fox fixing my problem.
Peter
Jack
M. Spiegel (Henderson, NV)
Dear Josie:
Of all the hosting companies that I have done business with, and I have
done business with a few, DreamWorx Hosting has been the best. Your company's
uptime policy is not a lie (as is the case with other hosts), the server
and connections are always speedy. Whenever I required support (rarely),
it was there! When I needed special services, your technical people were
able to oblige. I would recommend your company to anyone, novice or pro,
who wants to setup a website.
Sincerely,
Jack M. Spiegel
Network Affiliates, Inc.
Nile
Copeland (Houston, TX)
http://www.e-justice.com
Top 10 Reasons why we recommend DreamWorx:
1.
You can speak to a live sales person.
2. They deal with the registration companies so you don't have to.
3. Lightning fast. (After placing our order, we were up and running over
the weekend).
4. Very dedicated to service. (They switched our domain over the Christmas
Holiday weekend.)
5. Easy to follow set up instructions.
6. Priced to sell. No hidden costs.
7. They support FrontPage 2002 server extensions. (already ahead of the
game)
8. IMail: The ability to check your mail online when you are away from
the office.
9. Highly responsive on support issues. (never a bad support issue)
10. You can speak to a live support person.
We have been
highly pleased with their service and highly recommended them for your
hosting needs. I wish we had found them years ago. They are definitely
a 4 star company.
Nile Copeland
E-Justice, LLC
Andrew
Thornton
(Atlanta, Georgia)
As
a consultant I deal with hosting companies on a daily basis. Although
not a core part of my job, hosting issues have become more and more part
of my daily routine.
Since moving
to DreamWorx this has all changed, I now can concentrate on my job and
leave the hosting issues in their capable hands. The service is excellent
and their support team really knows their business and always follow up
with either a call or an email. One less thing to worry about - Well done
to DreamWorx for getting it right.
Thank you,
Andrew Thornton
Michael
Briski (Annapolis, MD)
http://www.briski.net
The
transfer of my registered domain name was seamless and the server prepared
quickly. The various hosting packages fit my budget well. Technical support
questions were answered promptly and followed up with a phone call.
Great Job!
Michael Briski
Lloyd
Mendenhall (Muskogee, OK)
http://www.virtualmilitaryairliftcommand.org
I
wanted to let everyone know how pleased I am with DreamWorx Hosting. I
first hosted our site on another server and the support was very lacking.
Since moving my site to your server it has been so easy to get the help
when it is needed. I have been building sites for 4 years, but am new
to using FrontPage so I do make some mistakes. No matter your support
team always fixes the problem for me.
Thank
you so much for such a professional and great server,
Lloyd Mendenhall
Jeff
Telford (frisco, TX)
Outstanding
service and support. The best hosting company I have ever dealt with.
Their support staff is always available and willing to tackle any problem
you might have. They will not rest until the issue is resolved.
Beau
Nanni
(Dallas, TX)
http://www.roadslesstaken.com
I just wanted to thank you for going above and beyond in your customer
support. Your company is doing a great job, and you are definitely an
asset. Thank you again for the help.
Thank you,
Beau Nanni
Jeff
Barton (Vandalia, OH)
http://www.mythicalfish.com
I
searched many months for a great host and finally found DreamWorx Hosting.
The price, features and the tech support "phone or email" is
top notch. It is not easy to find a good host, this staff makes the choice
easy. The servers are "very fast". They are just what I was
looking for to support my Flash based site.
Larry
Poffenberger (Tulsa, OK) http://www.rosewoodandbrass.com
I wanted to let you know how much I appreciate the service I have received
from DreamWorx. All of my questions were answered promptly, courteously
and even correctly! (A very novel approach.) As promised, my web site
was accessible in 24 hours and everything worked as it should.
For the first
time in much too long a time, I feel that I'm being treated as a customer
instead of an irritation or a problem to be disposed of as soon as possible.
I realize that a host must place some limit on phone access to their staff
and I respect that. However, other hosts obviously go out of their way
to make it very difficult and unpleasant to actually talk to someone.
I found the staff at DreamWorx ready and willing to help, without the
not-so-subtle "put downs" I have encountered from other support
personnel (I use the term very loosely).
Thanks for
proving there are still companies that PROVIDE a service for the customer
instead of "SERVICING" the customer (as referred to in the breeding
industry).
Thank
you,
Larry
Poffenberger
Lee
Jenkins (hubert, NC)
http://www.datatrakpos.com
Being a software development company specializing in Touch Screen Based
Restaurant Point of Sale systems, it's very important that our website
is up ALL THE TIME because we get about 35-40% of our sales from website
leads. DreamWorx Hosting's uptime and stability has proven to be more
than we expected and their service is prompt, efficient and friendly.
Although, I and most of my staff are technically proficient, I can tell
the great lengths that customer service goes in order to provide easy-to-understand
and digest support for everyone. Great Job!
Sarah
Chism
http://www.warp2k.com
Dear DreamWorx Hosting,
I am very impressed with the service that DreamWorx Hosting provides.
My site was up in running with the first upload. The ASP program which
another provider couldn't get to run in a week, ran on your system on
the first install.
Also, I am very happy with the value of the services!
Many thanks,
Sarah
Chism
Stephanie
Dines
http://www.stephaniedines.com
I
have recommended DreamWorx Hosting to several of my friends and peers
because of the personal attention I have received from you and your team...it
has really been a positive experience...and I will continue to spread
the word to both friends and the companies which I consult.
Kevin
Culver
These
guys are great. Tons of communication and they really went out of their
way to help me. Much appreciated and quite a relief compared to other
services. Be assured that you are their concern.
Corey
Grimm
http://www.fourrel.net
We are pleased to be working with such a dedicated company. Their support
is top notch and the customer service is great. The web transfer is one
of the easiest I have had. I highly recommend this company.
Michael
Bastian
http://www.prcast.net
They are a very good host for a budget with 6 sub domains for under $10
month. Their support replies the same day. The uptime is very excellent.
Also Sales Support is very helpful
Robert
McGaugh
"As a senior citizen wanting my own web site, I found the technical
support staff to be patient and very supportive with my questions."
Do
you want to talk "live" to someone in our Sales group? Click
on Phone Support and select our Sales Support
area or send us an e-mail at Sales Support.
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